January 28, 2013
Lufthansa Technik’s restructuring plans for its administration take shape
Lufthansa Technik AG intends an extensive reorganization of its administrative structures and processes. The planned changes are part of the Lufthansa Group’s program for the future, SCORE. “We have already implemented many innovations in production and optimized processes there, and now we intend similar improvements in administration,” said August Wilhelm Henningsen, Chairman of the Executive Board of Lufthansa Technik. “Modern, efficient administration is an important condition for the future international growth of Lufthansa Technik AG. “Since the spring of 2012, nearly 200 experts from all areas of Lufthansa Technik have been involved in a SCORE project called NETwork in which all structures and processes were critically assessed. Numerous proposals for improving processes were tested for feasibility. The result is an extensive package of more than 200 individual measures, each with the goal of organizing administration more efficiently and responding more effectively to customer needs. Business administration functions will be centralized, purchasing activities will be bundled in competence centers, shared services will be implemented more strongly in the personnel area, and stronger regionalization in sales will aim for better proximity to the customer. The changes in administration in Germany will be effected by the year 2015. 650 positions will likely be eliminated. This reorganization will be implemented in a socially responsible manner. Semi-retirement, early retirement and severance agreements are being offered on a voluntary basis. In addition, positions that become vacant through natural attrition will not be filled.