October 16, 2013
Airbus Military Services Logistic Hub starts operations
The Airbus Military Services Logistic Hub has started operations in Seville, Spain, in line with the Full In-Service Support (FISS) model developed by the company. This hub delivers spare parts for all Airbus Military products worldwide as well as ground equipment for the operation of the fleet. The new facility substantially strengthens the spare parts delivery procedure by improving reliability and cutting dispatch times. With the new Services Logistic Hub, 95% of customer’s requests for spare parts will be fulfilled within five days. For Aircraft-On-Ground (AOG) Service the dispatch time is reduced to a maximum of four hours. Delivery reliability has increased since the start of operations. The new set up will also mean a reduction in recurring operational costs of around €500,000 a year compared with traditional processes.