Rolls-Royce has opened its first Service Delivery Centre to support military engines at the Royal Air Force base at Marham in Norfolk, UK. The facility was officially opened on January 11th, 2013. A team of around 15 specialist Rolls-Royce engineers will work alongside their RAF counterparts at the new centre to deliver tailored support services for the Tornado combat aircraft’s RB199 engines at the customer’s operating base. The Service Delivery Centre also features live video links to the Rolls-Royce Operations Centre in Bristol, which will enable real-time decision making on engine issues helping to further increase aircraft availability for missions. Service Delivery Centres form part of a suite of innovative support solutions that Rolls-Royce is implementing across a global network of over 100 military customers. The centres are aimed at improving engine availability and reducing costs for customers.