Star Alliance and NEC Corporation sign partnership agreement

Jeffrey Goh, CEO Star Alliance and Takashi Niino, President and CEO of NEC Corporation

Star Alliance and NEC Corporation, a global leader in IT, network and biometric technologies, have signed a partnership agreement to develop a biometric data-based identification platform that will significantly improve the travel experience for frequent flyer program customers of Star Alliance member airlines.

The interoperable platform advances the Star Alliance and NEC strategic vision of delivering a seamless customer journey, while strengthening the loyalty value proposition within the travel ecosystem.

Once implemented, Star Alliance customers who opt-in to biometrics will have a seamless and handsfree passenger experience, allowing them to pass through curb-to-gate touchpoints within airports, such as check-in kiosks, bag-drop, lounges, and boarding gates, which traditionally require both a passport and boarding pass, by using a secure identity management solution featuring facial recognition technology.

Moreover, the platform will help airports and the Star Alliance member airlines to increase operational efficiency.

The service will be available to customers who are enrolled in one of the Star Alliance frequent flyer programs and who have authorized the use of their biometric data.

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