Boeing to sharpen company focus on product and services safety

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Boeing Chairman, President and CEO Dennis Muilenburg has announced several immediate actions he is taking to strengthen the company’s enduring commitment to product and services safety.

The actions follow recent recommendations from the Boeing Board of Directors that were the result of a five-month independent review of the company’s policies and processes for the design and development of its airplanes by a specially appointed committee, initiated by Muilenburg following the Lion Air Flight 610 and Ethiopian Airlines Flight 302 737 MAX accidents. Recommendations from the Committee on Airplane Policies and Processes—supported by extensive outreach to internal and external experts—focused on further improving safety throughout the company and the broader aerospace ecosystem.

In addition to the previously announced permanent Aerospace Safety Committee of the Boeing Board of Directors, Muilenburg shared that Boeing is standing up a new Product and Services Safety organization that will further strengthen the company’s safety-first focus. This organization will unify safety-related responsibilities currently managed by teams across several Boeing business and operating units.

The team will be led by Vice President of Product and Services Safety Beth Pasztor, who will report jointly to the Boeing Board of Directors Aerospace Safety Committee and Greg Hyslop, Boeing chief engineer and senior vice president of Engineering, Test & Technology. The organization will bring together teams across Boeing—and external talent where needed—to elevate awareness and reporting of, and accountability for, safety issues within the company, further improving enterprise-wide product and services safety .

Pasztor, a 34-year Boeing veteran, previously served as vice president of Safety, Security & Compliance for Boeing Commercial Airplanes, where she was responsible for integrating product safety and regulatory compliance actions and initiatives.

The organization is responsible for reviewing all aspects of product safety, including investigating cases of undue pressure and anonymous product and service safety concerns raised by employees. Pasztor also will oversee the company’s Accident Investigation Team and safety review boards, in addition to the enterprise Organization Designation Authorization—the company’s engineering and technical experts who represent the Federal Aviation Administration in airplane certification activities.

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