American Airlines Cargo has announced the appointment of Sam Mendenhall to Vice President, Operations. The appointment follows the retirement of former Operations leader David Vance after an impressive 34-year career at American Airlines.
Mendenhall joins the cargo team with 22 years of experience at American, where he most recently led the organization responsible for all crew scheduling at the American Integrated Operations Center. In his more than five years leading crew scheduling, Mendenhall and his team worked constantly to ensure American’s crew members were in the right place at the right time, as well as ensuring these crew members were taken care of while away from home.
From working quickly to make adjustments during irregular operations to putting in place programs and tools to provide the best experience, Mendenhall is known for his ability to balance the varying needs of customers, team members, and operations. Before leading the Crew Scheduling team, Mendenhall worked for many years as a leader in finance for the airline.