Finnair unveiles ‘new face’ with €200million investment in ultimate customer experience

©Finnair's new A350 business class seats

Finnair has launched the airline’s new spacious, long-haul look with a brand-new Business Class and a new Premium Economy cabin as part of a major investment to enhance the customer experience.

The Finnish flag carrier, known for connecting Asia and Europe via the short northern route, unveiled the €200 million (£168 million) investment at a press conference in Helsinki on February 10.

The complete cabin renewal covers all Finnair Airbus A350 and A330 long-haul aircraft, with new cabins to be fitted over the next two years, featuring an entirely new Business Class, a brand-new Premium Economy cabin and a refreshed Economy Class.

The full experience, complete with renewed service concepts, will be available in spring 2022 on selected routes across Finnair’s long-haul network.

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