Record U.S. Passenger Numbers Recorded – Satisfaction Levels Drop

While a record number of U.S. passengers were recorded in 2017, an increase of 4.5% compared to 2016 figures, the resultant increase in volume has seen a drop in the level of satisfaction experienced by passengers. The result of an annual Air Travelers in America Survey has revealed that of those passengers questioned, only 81% were satisfied with their overall experience, down from 85% recorded in 2016. This drop is not seen as surprising given an increase in crowding at airports and on flights, mainly due to an improved economy and low fares. All age groups and household income bands Read more

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hullo Aircrew celebrates online platform launch at London Oxford Airport

Following the successful introduction of the hullo Aircrew brand at EBACE last year, the technology start-up has officially launched its industry-first software platform designed to connect operators with aircrew for freelance and contract flights. Run by former Hangar8 and Gama Aviation executives Keiron Blay and Steve Payne from their base at London Oxford Airport, hullo Aircrew aims to reduce the labour-intensive task of vetting aircrew to just a few clicks and to eliminate expensive agency fees for both operators and freelancers. The platform works in two ways: Aircrew can apply for jobs or operators can request work from them directly Read more

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PPG chrome-free integral fuel tank aerospace coating qualified to SAE standard

PPG has qualified PPG CA7088 integral fuel tank aerospace coating to SAE International’s Aerospace Material Specification AMS-C-27725, Type 3, Grade 2. Formulated without chrome as an intentionally added ingredient, PPG CA7088 integral fuel tank coating is qualified to the specification for corrosion-preventative coatings as Type 3 – a chrome-free coating with less than 420 grams per liter of volatile organic compound (VOC) content. It also resists diethylene glycol monomethyl ether (DiEGME), which is added to military aircraft fuels to prevent icing, to meet the Grade 2 classification. The coating can help protect the interior of an aircraft’s fuel tank against Read more

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Ban on Smart Luggage Implemented by U.S. Airlines

Six weeks after United States’ carriers announced a unilateral ban on smart luggage, this has now been implemented luggage where the lithium-ion batteries have not been removed prior to transportation. Airlines, including Delta, American and United, will not allow so-called smart luggage to be transported on their aircraft where the component battery cannot be removed. This follows a continued trend within the airline industry where lithium-ion batteries are seen as a fire risk when the outer casing has been punctured, the battery remains connected to a device, or when closely packed together in numbers. Many of the airlines have had Read more

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Foundation stone laid for new Navi Mumbai International Airport

On Sunday, Febr. 18, India’s Prime Minister Narendra Modi has laid the foundation stone for the much-delayed, Rs 16,700 crore Navi Mumbai International Airport. The new airport is an alternative to the existing Chhatrapati Shivaji Internatioanl Airport of Mumbai, which is known as the world’s busiest single-runway airport and will have two parallel runways to handle close to 80 flights an hour. Mumbai’s new airport is supposed to see its first flight in 2019 and will be built by the state-run Cidco and the GVK Group which also run the Mumbai international airport.

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Sabre granted NDC Level 3 capability as an I.T. provider

Sabre Corporation, a technology provider to the global travel industry, has been recognized by the International Air Transport Association (IATA) as NDC Level 3 capable as an I.T. provider. Reaching this milestone less than two months after announcing Level 2 capability, Sabre accelerates its commitment to leading the evolution of retailing and distribution technology. By granting Sabre “NDC capable” Level 3 status under the NDC certification program, IATA recognizes that Sabre supports deployments using offer and order management messages whose schemas are compliant with the standard NDC message schema. Sabre has therefore demonstrated its ability to provide a broad range Read more

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Corendon Dutch Airlines becomes latest member of OASES user community

Commsoft, developers of one of the world’s leading MRO IT systems, has announced that Corendon Dutch Airlines has become the latest member of the fast-growing global OASES user community. Part of the international Corendon group of companies, Corendon Dutch Airlines started operations under its own AOC in April 2011 and currently operates charter flights to a number of destinations around the Mediterranean – including Spain, Portugal, Greece, Turkey, Egypt and Morocco – from Amsterdam Airport Schiphol and Maastricht Aachen Airport. Under the terms of the new contract, the airline will be using OASES to support its fleet of three Boeing Read more

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Munich Airport and Lufthansa start testing of humanoid robot in Terminal 2

Photo: Munich Airport

She is 120 centimeters tall, with sparkling, round eyes and a pleasant voice: Starting today, “Josie Pepper” the robot will be answering questions for passengers in Terminal 2. Whether they need directions to their gate or want to stop at a certain restaurant or shop – Josie Pepper will look them in the eyes and give them a prompt answer. With the rollout of Josie Pepper, Munich Airport and Lufthansa are breaking new ground: It is the first-ever test of a humanoid robot equipped with artificial intelligence at a German airport. For the next few weeks, Josie Pepper will welcome Read more

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Delta Cargo launches GPS-enabled international cargo service

Delta Cargo is introducing Equation Critical, a new service for international shipments. This premium GPS-enabled service for the transportation of highly time-sensitive shipments that must travel on the next available flight, offers GPS tracking on deltacargo.com and moves with the highest priority across Delta’s global network. Customers will know where their shipment is, anywhere in the world, in real time. In distinctive pink packaging, the airline’s Critical service does not require pre-booking and can be tendered up to 90 minutes before a flight. This service caters to customers who are shipping time-sensitive items, such as legal documents, essential machinery parts Read more

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Airlines Under Pressure from Higher Wages and Increased Fuel Costs in 2018

Investors will be keeping a keen eye on how airlines approach the dual problems of rising fuel costs and labor costs this year. Last December the International Air Transport Association (IATA) highlighted these two elements, which are airlines’ highest expenditures, as the major challenge for 2018. In 2016, labor costs accounted for 22% of airlines’ costs and fuel 21%. For 2018, predictions reveal an expected 30.9% cost for labor and 20.5% for fuel. With the fluctuating nature of fuel prices, back in 2013 those figures were 33% for fuel and 18% for labor. It should also be noted that labor Read more

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